Our commitment to continuous improvement is reflected in the Company Policy on Quality, Safety and the Environment, which is based on the following objectives:
Comply with the requirements of our clients and, as far as possible, anticipate their future requirements.
Comply with the regulations applicable to our organization, particularly regarding to the areas of l health and safety at work and environmental management.
Raise regularly, objectives and goals in search of continuous improvement, both in the provision of service, as well as in the environmental aspects and occupational health and safety.
Minimize the environmental impact in the development of our activity, exercise a responsible consumption of resources and reduce the amount of waste generated.
Minimize and keep under control the occupational hazards, in order to prevent damage and deterioration of the health of our workers, as well as prevent possible accidents.
Develop training, information and participation programs for all personnel, in order to create a highly qualified workforce, so that the performance of their work is carried out under conditions of maximum safety.
Strengthen the human factor, promoting a good work evironment.
As a result of the aforementioned points and reinforcing its commitment to quality, the environment and occupational health and safety, the Management of Palma Pilots S.L.P. presents its customers, collaborators and suppliers with the following conviction:
Quality is a key factor for the survival of the Corporation.
Quality, Environment and Occupational Health and Safety are a responsibility that must be assumed and shared by all elements of the organization.
Quality, Environment and Occupational Health and Safety are susceptible to continuous improvement.
Past mistakes should serve to learn and improve.
This policy is mandatory for all staff of PALMA PILOTS CORPORATION S.L.P, being the responsibility of the management the allocation of resources and training necessary for compliance with it.
The management of PALMA PILOTS CORPORATION S.L.P, distributes internally and at all levels this Policy, which is also exposed in visible places in our facilities, and available to interested parties and / or the general public upon request.
The Palma de Mallorca Pilots' Corporation is certified by Lloyd's Register in the ISO 14001, and on the other and by ISPO (International Standard for maritime Pilot Organizations).